The sparsely-attended 'Scaling the Drupal Community' session, led by webchick and heyrocker, was one of the few sessions I've attended at DrupalCon Chicago that held my interest throughout. And, since a few people on IRC asked me to post my session notes, I thought I'd do so and put them up on the Planet.
If you, like me, thought there were too many awesome sessions during this timeslot that you decided to go to another one, then this post is for you—I believe that anyone invested in Drupal's future stands to gain something from reflecting on what webchick said at the session.
Now, on to the notes. I will give a summary of a statement by webchick, then my reflection (kind of a Q&A format):
On 'Drupal Answers' vs. a drupal.org solution for Drupal Support
Drupal Answers is a new Stack Exchange site for answering Drupal questions, and it's in public beta right now. The site is hosted off the 'drupal.org' family of sites, and has a few hundred users so far...
Webchick: Webchick basically stated that she's leaning towards what we already have (with slight adjustments). She mentioned that there's no good answer for the question of motivating people to help support drupal newbies without incentives (a karma or reputation system).
Also, she said that moving the support away from drupal.org is potentially very dangerous; this could lead the 'newbie' community away from the 'expert' community (which tends to discuss things in drupal.org issue queues. Right now, 'newbies' typically hang around in drupal.org forums, and 'experts' typically stick to their trackers and issue queues.